Exchange & Return Policy

We want you to be completely happy with your purchase from our online store. If you are not satisfied with your order, we are here to help with exchanges and returns.

30-Day Return & Exchange Window

You have 30 days from the date you receive your item to request a return or exchange. To be eligible, the item must be unused, in its original packaging, and with all tags attached. We reserve the right to refuse returns that do not meet these conditions.

How to Initiate a Return or Exchange

To start the process, please visit our Returns Center at easyconfidents.com. You will need your order number and the email address used to place the order. Our online system will guide you through the necessary steps and provide you with a return shipping label.

Please do not ship your return back to us without first obtaining a return authorization through the portal. Unsolicited returns sent to our fulfillment center cannot be processed.

Return Shipping Costs

For change-of-mind returns, the customer is responsible for the cost of return shipping. The fee for the return shipping label will be deducted from your final refund amount. In the case of an exchange, you will only be charged for the outbound shipping of the new item.

If you received an item that is faulty, damaged, or incorrect, please contact our customer service team through the portal at easyconfidents.com. In such instances, we will cover the cost of the return shipping and will either send out the correct item or process a full refund for the faulty or damaged product.

Refund Processing

Once we receive and inspect your returned item, we will notify you of the status of your refund. If your return is approved, your refund will be automatically processed to your original payment method. Please note that it can take some time for your bank or credit card company to process and post the refund to your account.

Final Sale Items

The following items are considered final sale and cannot be returned or exchanged:

• Gift cards
• Items marked as “Final Sale” on the product page or in your order confirmation
• Any item not in its original condition, that is damaged, or missing tags

Exchanges

We are happy to exchange items for a different size or color, subject to availability. To initiate an exchange, please use our Returns Center at easyconfidents.com. If the item you wish to exchange for is not available, we will process a refund for the returned product instead.

International Returns

Please note that international returns may be subject to additional duties, taxes, and customs fees, which are the responsibility of the customer and are non-refundable. We cannot refund the original cost of international shipping.

Need More Help?

For any questions regarding your return or exchange that are not addressed above, our dedicated customer service team is ready to assist you. The fastest way to get help is by initiating a request through our Returns Center at easyconfidents.com.